A 7-post collection

How do your waiters greet your guests?

How your waiter’s friendly gesture to guests does a lot in making them feel at home and is one of the ways to win their heart. Apart from serving them with good facial expressions, a waiter’s openhearted greeting is the beginning of hospitality. »

Scold your waiters at the right time!

The quality of services, staff kind gesture and their facial appearance to guests is the mirror image of your restaurant. First impression lasts longer; consider a first-timer in your restaurant, the atmosphere and attitude of your waiters play the key role whether he or she will revisit your restaurant. One »

The facial control of waiters.

Do you have strict requirements for the appearance of your waiters? The commonest is the hair removal in girls (braids, buns), short haircuts in boys. Fallen hair in the plate! One of the greatest enemies of any institution. Absence of jewellery, especially on the hands, lack of bright makeup, manicure »

Why counting the drinkers at the table?

Guests ordered wine. The waiter brought, abiding by all the rules, he gave it a trial and now he poured ... according to etiquette: an older lady, a younger lady, an older man, a younger man. In the end, the wine got to the person who ordered it.But there is »

What infuriates guests? How do your waiters serve glassware!

When serving glassware - glasses, wine glasses and bottles, waiters must apply the principle of “waiter-guest zone”. Glasses need to be taken only  by the leg or at base  so that there are no fingerprints left on the glass.  One-third part of glass from the base is considered as the »

Do we need spices on the tables?

Do you have oil, sauce, salt, pepper and toothpicks with napkins on the table? and a couple of stands with promo? Guests have to remove these to make full use of the table.In the first place, removing all these sets from guest’s table will save your money, because »

The female cleaner is a fighter of the invisible front.

What does your female cleaner look like? If she on duty can attract guests, then she should not be taken for granted as mere cleaner. But as the director of cleaning department, or at least the minister of cleanliness. She is expected to be in an attractive outfit or in »